March Networks Guru

March Networks Guru empowers technical support by offering advanced diagnostic information and tools directly on your smartphone. Designed specifically for March Networks certified solutions partners, field technicians, and engineers, it streamlines the process of troubleshooting hybrid Network Video Recorders (NVRs), IP cameras, and software associated with March Networks products. By delivering instant access to valuable resources and support, including video tutorials and warranty status checks, March Networks Guru ensures you have essential insights at your fingertips.

Maximize Efficiency with Comprehensive Tools

March Networks Guru simplifies complex tasks by providing a configuration auditing feature for the X-Series/8000/9000 Series Hybrid NVRs and RideSafe GT/MT Series Hybrid Transit NVRs. This enables technicians to auto-generate audit reports detailing installations, including NVR configurations and visuals from each camera, which can be reviewed centrally or shared with end users. Additionally, this app facilitates seamless software upgrades, allowing you to download necessary updates and apply them effortlessly to recorders. The troubleshooting feature guides you through a decision tree to diagnose issues accurately, using filters and diagrams to resolve field problems swiftly.

Versatile Utilities and Planning Assistance

March Networks Guru enhances field operations by enabling direct NVR provisioning, making network adjustments like IP address changes straightforward. For transit agencies, the Mobile Asset Tracking feature offers efficient tracking of hard drives. The app includes planning tools, such as a System Design Tool for estimating storage needs and a Camera Selector to choose suitable IP cameras, ensuring you can find appropriate solutions for your customers easily. The Third-Party Support tool verifies compatibility with March Networks’ systems, further aiding in solution planning.

Comprehensive Learning and Documentation Access

March Networks Guru supports learning and knowledge acquisition by delivering quick access to video tutorials detailing diagnostic and replacement procedures, helping you resolve issues efficiently. The product documentation feature allows access to necessary documents anytime and anywhere, empowering CSPs with all essential information to support March Networks products effectively. This powerful combination of features makes March Networks Guru an indispensable tool for maximizing productivity and efficiency in field operations.